Lending Policy

How the Matching Service Works

1. You enter the amount you'd like, from $500 to $35,000, and complete a short request form.
2. We send the details you provide to lenders and lending partners in our network that may be able to help.
3. Lenders that can work with your request review it. Some requests receive more than one offer, and some receive none.
4. If you accept an offer, you sign a loan agreement directly with that lender. LoansForChristmas is not a party to the agreement.

Sending a request doesn't commit you to a loan, and you can stop at any step before you sign.

Who the Lenders Are

Our network includes state-licensed lenders and tribal lenders. A state-licensed lender holds a license in each state where it lends and follows that state's rules, which can include limits on rates, fees and loan terms. A tribal lender is a lending business that operates under the laws of a federally recognized Native American tribe, along with federal law.

We also work with lending partners, which may pass your request on to lenders they work with. The loan agreement names the lender making the loan, so check who it is before you sign. A lender's place in our network is not a recommendation of its products, and it's worth comparing any offer with the other options you have.

What Lenders Decide

Submitting a request is not a promise of approval, or of a specific rate, term or amount. Approval, APR, fees and funding are decided only by the lender.

Each lender uses its own underwriting rules. A lender may look at your credit history, your income, your existing debts and the details in your request, and it may ask you to verify them. The lender then decides whether to make an offer, how much to offer and at what APR, fees and repayment term. We can't change a lender's decision or ask it to reconsider.

Advertised rates and terms apply to qualified borrowers only, and not every applicant will qualify. Your APR, loan amount and repayment term depend on your credit profile, the lender's underwriting and the lender you're matched with. Some borrowers' APRs may be higher than the range shown. APRs generally range from 5.99% to 35.99%, with repayment terms from 91 days to 72 months.

How Offers Are Presented

Depending on the lender, you may see an offer on screen after you send your request, or the lender may contact you by email, phone or text. Before you accept, the lender should show you the loan amount, the APR, the fees, the repayment schedule and the total you will repay. Read the full loan agreement before you sign it.

LoansForChristmas may receive compensation from lenders or lending partners when a request is matched or funded. This compensation may affect which lenders appear in our network and how requests are routed. It does not change what you pay a lender.

Responsible Lending Practices

Each lender in our network is responsible for following the laws that apply to it. In general terms, federal law sets these rules:

• The Truth in Lending Act requires a lender to show you the APR, the finance charge, the amount financed and the total of payments before you are bound by a loan.
• The Equal Credit Opportunity Act bars lenders from treating applicants differently because of race, color, religion, national origin, sex, marital status or age, or because they receive public assistance income.
• If a lender turns you down based on information in a consumer report, the Fair Credit Reporting Act requires it to tell you, name the agency that supplied the report and explain how to get a free copy.
• Debt collection has to follow federal and state law, including the Fair Debt Collection Practices Act where it applies.

State-licensed lenders also follow their state's rules on rates, fees and terms. Tribal lenders may be governed by federal and tribal law rather than state law. On loans offered through our network, repayment terms run from 91 days to 72 months.

Your Right to Decline Any Offer

Every offer is optional. You can decline it or let it expire, and declining costs you nothing with us. Nothing obliges you to take a loan until you sign the lender's agreement. After you sign, any right to cancel depends on that agreement and the law in your state, so check those terms before you commit.

No Fees From Us

We don't charge you to send a request, to receive offers or to decline them. We are paid by lenders and partners, as described above. Interest and fees on a loan are set by the lender and appear in its agreement.

We will never ask you to pay us. If someone claiming to be from LoansForChristmas asks you for money, don't pay, and tell us at [email protected].

Complaints

If your complaint is about a loan, an offer or how a lender treated you, contact the lender first. Its contact details are in your loan documents or in the offer you received. Only the lender can change the terms of your loan or review its own decision.

If the lender doesn't resolve it, or your complaint is about our service, write to us at [email protected], through our contact page, or by mail at LoansForChristmas, 925 N La Brea Ave 4th floor, Los Angeles, CA 90038. Include the email address you used on your request and, if you know it, the lender's name. We can't change a lender's decision, but we can check how your request was handled and pass your concern to the lender.

You can also file a complaint about a lender with your state's financial regulator or with the Consumer Financial Protection Bureau (CFPB).

Where the Service Is Available

This service and the lenders in our network are not available in every state. Each lender can lend only where it is licensed or otherwise allowed to, so the lenders who see your request depend on where you live. If no lender in our network serves your state, you won't receive an offer.

To use this service you must be a U.S. resident and at least 18 years old, and you must meet the requirements of the lenders in our network. The content on this Website is general information, not financial, legal or tax advice, and any figures shown are examples, not offers.

Changes to This Policy

We may update this policy when our network or the law changes. The version on this page is the one that applies. Our Disclosures and Terms & Conditions cover the rest of how the service works.